These terms govern your use of services provided by Prestige Sites, operated by Austin Shawver Enterprises LLC ("we," "us," "our"). By signing up, paying for, or using our services, you ("client," "you") agree to be bound by these terms.
We design, build, and maintain custom websites for local businesses. Specifically, we provide:
The exact services included depend on the package you select. Specifics for each package are described on our website and at the time of purchase.
The website build is a one-time setup fee charged at the time you sign up. The setup fee is fully earned once we begin work, which means once we receive your completed intake form and start building.
The monthly service fee is billed in advance on a recurring basis. Your billing date is set when you sign up. The first monthly charge may be delayed by a trial period as offered at signup; subsequent charges occur monthly until you cancel.
For clients who choose the standalone (no monthly subscription) package, an annual hosting fee is billed yearly to maintain your website. This fee is required to keep your site live.
All payments are processed securely via Stripe. By providing your payment information, you authorize us to charge the applicable fees on the agreed schedule. Failed payments may result in suspension of service after reasonable notice.
We may change our pricing for new clients at any time. Existing clients on a monthly subscription will be notified at least 30 days in advance of any price increase.
Our refund and cancellation terms are detailed in our Refund Policy, which forms part of these terms. In summary:
For us to build and maintain your site, you agree to:
Note that our Speed Guarantee clock starts only once we have your completed intake and required content.
You own everything you give us — your business information, photos, logos, brand assets, and any text you provide. You grant us a license to use this content solely to build and maintain your website.
Once your site is launched and your account is in good standing (paid and current), the website content, copy, and design are yours. You can take it with you if you cancel — we'll provide an export.
We retain ownership of any underlying templates, code patterns, design systems, or processes we use to build sites. These are not transferred to you. We may use what we learn from building your site to improve sites for other clients.
The Prestige Sites name, logo, and brand assets are ours. You may not use them without our written permission.
You agree not to use our service for anything illegal or harmful. Specifically, you may not:
We reserve the right to refuse service or terminate your account if your use of our service violates these terms.
We aim for high uptime, but we cannot guarantee 100% availability. Hosting, DNS, and third-party services may occasionally have downtime or interruptions. We are not liable for losses caused by service outages outside our reasonable control.
You may cancel your monthly subscription at any time by contacting us at [email protected]. Cancellation takes effect at the end of your current billing cycle. After cancellation, we will provide an export of your site content, but ongoing hosting will end.
We may terminate your account if you violate these terms, fail to pay, or use our service in a way that creates legal or operational risk for us. We will give you reasonable notice and an opportunity to cure any issue, except in cases of serious breach.
To the maximum extent permitted by law, our total liability for any claim related to our service is limited to the amount you have paid us in the 12 months preceding the claim.
We are not liable for indirect, incidental, consequential, or punitive damages — including lost profits, lost business opportunities, or reputational harm — even if we have been advised of the possibility of such damages.
This limitation applies whether the claim is based on contract, tort, statute, or any other legal theory.
We provide our service "as is" and "as available." We do not guarantee any specific business outcome from your website — including but not limited to a specific number of leads, customers, sales, or revenue. Marketing and search results depend on many factors outside our control.
Our guarantees (Speed and Work) are limited to what is specifically stated in our Refund Policy and on our website.
You agree to indemnify and hold us harmless from any claims arising out of (a) content you provide to us, (b) your use of our service, or (c) your violation of these terms. This means if someone sues us because of something you did, you'll cover our costs.
These terms are governed by the laws of the State of Oregon, USA. Any disputes will be resolved in the state or federal courts located in Multnomah County, Oregon, and you consent to the jurisdiction of those courts.
We may update these terms from time to time. If we make material changes, we'll notify active clients by email and update the "Last updated" date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated terms.
Questions about these terms? Get in touch.
Email: [email protected]
Phone: (971) 217-7972
Mail: Austin Shawver Enterprises LLC, Portland, Oregon, USA